Automatización del Reporte Financiero de Clientes Corporativos en Claro Colombia

Abstract

This article presents a vision of the importance of the automation of financial reporting in a large company. In this case, the model chosen was the multinational Claro, where strategic and operational planning processes were analyzed. It was posed as a research question: How has automation allowed Claro company to optimize and expand operational performance for decision-making? In order to attend this interrogation, was used a qualitative approach, in which participant observation and participant action research were used, which aimed to optimize the financial monitoring of corporate projects with investments of more than one million dollars, through the automation of the financial report to simplify the taking decision making. The data collection was carried out for the activities of the automation process by delimiting the list of financial information of KPI's in order to monitor the progress of automation with the project management office, verifying the deliverables and doing quality control pre-implementation in the report, with the integrated financial reporting solution and its automated process. Results were obtained thanks to the management carried out, after analysis and prioritization, through the interaction with the company and each of the knowledge learned.