Comprensión y construcción de significados sobre rotación de personal en una empresa de telecomunicaciones.

Abstract

The purpose of this document is to show the understandings and constructions of meaning in relation to the term turnover from the narratives of five members of a telecommunications company. Used mixed research methodology from the qualitative part consists of interviews and quantitative part complement exit interview formats; a categorical analysis is used from interviews and the retirement formats resulting numerical data that allow a quantitative treatment. In conclusion, it appears that people take into account history of working lives of their families and the culture in which they are involved when giving a meaning on the term. On the other hand it was foundthat turnover reasons are rotating schedules, low pay and working environment. In conclusion, it appears that people take into account the history of their own working lives and their families and the culture in which they are involved when giving a meaning on the term. On the other hand it was found that turnover reasons are times that not allow extra activities, under salary not reward the costs of the studies required by the job and work environment related to the treatment at specific times of the workday.