Planificación y estructuración del sistema de gestión de calidad bajo la Norma NTC ISO 9001:2008 en la empresa imágenes diagnosticas de Boyacá.

Abstract

In the following degree project, carried out at the same time as the development of the first semester of the administration and management specialization in quality systems, it is observed how is the planning and structuring of a quality management system in the company diagnostic images of Boyacá SAS, complying with the NTC ISO 9001: 2008 standard in each of its numerals, this in order to solve the problem posed in the project. This is how the processes that exist in the company and the interrelation between them are shown, data that is taken from the reality of the company, through the strategy of visits and meetings with its employees. In order to note the importance of a quality management system focused on health, for both competitive growth and a more effective service for society.