Informe final de prácticas empresariales del Centro de Consultoría Empresarial de la Universidad Santo Tomás de Bucaramanga

Abstract

Throughout this report, the Santo Tomas University Consulting Center is introduced as a strategic service unit focused on strengthening the economy and competitiveness of Santander's productive sectors through its agreement with ProColombia. It then specifies the duties performed in the position held within the unit during the professional internship period, including support and assistance with consulting services for assigned companies, completion of minutes for each consulting session, and assistance with gathering information from assigned companies, among others. During the exercise of these activities, an opportunity for improvement was identified in the adaptation of CCE interns or new trainees, which led to the proposal to implement a manual induction format for interns or trainees. This will reduce their adaptation time, ensuring quality and consistency in the service provided to entrepreneurs. Finally, conclusions and recommendations are addressed that aim to align operational actions with the goals established within the CCE