Informe de practica comunitaria (Diseño de estrategias que mejoren la gestión documental en la alcaldía municipal de sutatausa

Abstract

This report presents a description of the activities that took place within the community practice in the Municipality of Sutatausa. During the last years there have been delays related to the official responses to both state entities and the general public, for this reason it was proposed to carry out a diagnosis in which it was possible to identify the main problems and weaknesses present within said entity; for this, we must take into account the management carried out, in terms of document management, time and quality of response, to the documentation required by inhabitants, public and private entities that require services related to the information promoted by the Municipal Hall. For this reason, a document management model was designed to ensure the proper use of archival management, through instruments, manuals, guides, plans, programs and policies that facilitate the performance of officials when providing information. To this end, Law 594 of 2000 or general archives law was applied, the results of the audits carried out by the AGN and the set of inputs provided by the AGN; in this elaboration all the employees and contractors, dependent offices and the community in general were involved, with this a reduction in the time of attention and answer in the management of paperwork of the documents, and the easy access to the information was achieved; all this through the use of databases that allow a response according to the need; In addition to preserving the institutional memory that plays an important role within the administration, availability and preservation of documents. To achieve all this required the cooperation of all agencies, officials and contractors of the entity, where from surveys conducted a general picture of what were the main shortcomings in document management, number of documents generated per year was obtained and the use given to each of them.