Estudio de eventos adversos en la toma de muestra del laboratorio clínico de la IPS Human Group Corp ubicada en la ciudad de Bogotá

Abstract

Patient safety is any situation focused on the circumstances given in the institutions providing health services to analyze and reduce incidents and adverse events that occur during the care of a user, which is why during this review we seek to land in the IPS HUMAN GROUP CORP of the city of Bogotá the safe patient program and the adverse events presented in the clinical laboratory sample collection. To this end, a descriptive, qualitative and documentary study was carried out in which the aim is to review the reporting process and how the follow-up of each one is developed, taking into account the protocols described by the patient safety program, said report is It is carried out through the Almera platform, which allows the consolidation of complete patient data, the events that occurred and the monitoring and correct classification of the adverse event. Finally, due to the events detected in the sampling, it is observed that the one with the highest prevalence is the fall of patients in the outpatient service, which generated an improvement plan focused on the safe patient and on the classification of the patients with special characteristics such as: elderly, pregnant women and children.