Plan de mejora – Practica profesional Robert Bosch Ltda.

Abstract

This business internship report, presented as a degree option requirement to opt for the degree of professional in International Business, describes the approach and execution of the improvement plan developed based on the weaknesses and threats found during the professional internship period in the logistics and foreign trade area of ​​the company Robert Bosch Ltda. Initially, the general aspects of the multinational and the area in which the practice is carried out will be described, after which an evaluation of the performance of the area will be carried out through the application of a DOFA matrix and from the analysis of the same, the approach to the improvement plan proposed for the company, which is made up of three actions to be implemented: the development of a "macro" in Excel that allows the automation of operating processes, the development of a cubic capacity by volume that allows a detailed evaluation of the conditions of shipment of a set of products and facilitate decision-making for the export of the merchandise and finally it is proposed to add new measurement variables within the KPI of the company's export operation to improve the traceability and evaluation of the processes.