Fortalecimiento de la cultura del programa de seguridad del paciente en la ESE Hospital San Antonio de Chía, durante el periodo de abril del 2023 a noviembre del 2023.

Abstract

In recent years, policies have been implemented to reduce the occurrence of adverse events in health care. Adopting an adequate culture of patient safety is one of the first strategies that promote patient safety, achieving quality standards in healthcare. provision of their services. Objective: evaluate the patient safety program of the Cota Health Center, E.S.E Hospital San Antonio de Chía, allowing the definition of improvement strategies to strengthen the culture of patient safety, during the period from April to November 2023. Method: Descriptive cross-sectional study developed through the application of the questionnaire to assess the patient safety culture, perceived by the human talent of the Agency for Healthcare Research and Quality (AHRQ) from the United States, made up of 9 sections that evaluate the special characteristics of the patient safety culture, subsequently a failure modal analysis and effects were carried out. Results: 100% of the Human Talent (13) participated, finding 3 weaknesses in the IPS in sections A, B and C, corresponding to the questions: a) In this unit, we have enough personnel to do all the work, b) My supervisor, director or clinical head does not take measures to solve problems that have been communicated to him regarding patient safety, c) Failures in communication with superiors.