Informe de práctica empresarial realizado en la empresa Lean Solutions Group

Abstract

This report presents the internship experience carried out at Lean Solutions Group, a company focused on nearshoring and operational support services for clients in the international logistics sector. The internship was developed within the Quality Assurance department and involved activities such as internal process documentation, the preparation of Job Descriptions, Standard Operating Procedures, and Flowcharts, as well as the use of shadowing techniques to gain a clearer understanding of the functions performed by the assigned accounts. The document outlines the organizational context, the tasks completed, and the conceptual and regulatory elements related to the activities developed. It also describes the learning outcomes, the contributions made to the company, and a proposed improvement aimed at strengthening the clarity and standardization of internal information. The report reflects the development of professional skills and the achievement of the objectives established for the internship.