Propuesta de mejoramiento en procesos administrativos del área de talento humano en la ferretería Construpasto 2020

Abstract

This work was carried out in Construpasto, a company dedicated to the commercialization of hardware and construction products, through investigative work it was possible to determine a deficiency in the area of human talent and personnel management, for this reason the development of this practice is based in the observation of the administrative processes of human talent such as: the selection, hiring and training of work personnel, to indicate an action plan that will improve these processes and will make the company build a better organizational culture. The first step is the creation of an organizational culture through the writing of the mission, vision and values of the company that was carried out in conjunction with the directors of the company. As a result of the business practice, deficiencies in the human resources area were identified and hence the idea of developing a proposal that would improve these processes arose. For the solution of the problem, the organizational matrix was used, which allows the measurement of selection processes, its results gave way to the action plan, so it was necessary to promote an improvement of the aspects that the matrix qualifies and it is expected that This leads to the formation of a work team trained to meet the objectives of the company who in turn is committed to taking care of its workers through fair remuneration and a pleasant work environment.