Planificación y Estructuración del Sistema de Gestión de Calidad Basado en la Norma ISO 9001:2015 en Cueros y Gamuzas El Sol S.A.S.

Abstract

This project seeks the implementation and structuring of the quality management system based on the ISO: 9001: 2015 standard, in the organization Cueros y Gamuzas el Sol SAS, being a family micro-company that has been in the Colombian market for 15 years, is dedicated to leather tanning process from preparation to surface finishing, has the experience and ability to produce leather for various applications such as clothing, rugs, furniture and automotive upholstery, plus your manager has experience of approximately 30 years in leather tanning processes.

Although, within the organization, its functional areas (Administrative and Productive) are recognized, there is a correlation between them, where the use and management of input resources are transformed into output, with the results of expected products, there is no correct implementation and documentation of the quality management system, making proper administration impossible, obtaining reprocesses, delays and bottlenecks, which has generated an extra cost to the company. Therefore, the planning and implementation of a QMS becomes necessary, through which the quality of the products is managed in a planned manner, focused on full customer satisfaction and continuous improvement.