Implementación de un sistema de gestión de la calidad en la empresa Inducola S.A. ubicada en el municipio de Girón Santander a partir de los requisitos de la Norma Técnica Colombiana ISO 9001:2008

Abstract

INDUCOLA SA supports the implementation of a Quality Management System under the requirements of ISO 9001: 2008, it is because there is the conviction that through its application and certification, it will achieve cost reduction, errors, delays and its a better use of resources; In addition, it improves productivity to sustain the business and generate greater added value in the market. Therefore, it is necessary to identify and document each of the company's internal processes and focus them through the PHVA cycle (Plan, do, verify, act) in order to achieve continuous improvement that gives the organization a culture of quality, which It will last in time and in the activities in order to satisfy its customers and achieve its growth.