Implementación del sistema integrado de gestión de calidad, seguridad y salud en el trabajo y Sistema Obligatorio de la Garantía de la calidad en el sector salud (SOGC-SS) en la empresa medicina Nuclear Diagnóstica S.A.S

Abstract

Currently, Nuclear Medicine services are regulated by four standards that are mandatory and are audited and verified by state regulatory entities; this situation evidenced the need to create an Integrated Management System that would generate benefits such as improvement in process control, unification of documented information, reduction of cost overruns due to redundant activities, among others.

Likewise, in order to monitor, measure, analyze and evaluate the execution of the company's processes and customer satisfaction, it was decided to integrate the mandatory regulations with the implementation of the voluntary quality management standard ISO 9001-2015, since this is a standard that has been successfully implemented by multiple companies worldwide and incorporates the risk-based thinking approach, the PHVA continuous improvement cycle and the analysis of the organization's context, which are very important for the adequate development of the strategic factor of any organization.

As a result of this work, Medicina Nuclear Diagnóstica is given the implementation and evaluation of the Integrated Occupational Health and Safety Management System, the Mandatory Health Quality Assurance System and the Quality Management System, which not only provides the confidence of processes executed under quality standards, but also opens the way for the company to venture into obtaining the quality management certificate granted by ICONTEC or even start a health accreditation process, certifications that will strengthen the reputation and competitiveness of the organization.