Informe de práctica empresarial realizado en la empresa Válvulas y Accesorios de Colombia

Abstract

This report is the final document of the internship at Válvulas y Accesorios de Colombia S.A.S., a company dedicated to the import and sale of valves, pipes, and fittings for fluid conveyance in the industrial sector. The main objective was to contribute to the standardization, optimization, and control of the import process by developing an improvement plan and a procedures manual aimed at reducing time, costs, and documentation errors. The report covers the analysis of the organizational context, the company profile, the position and functions performed, the conceptual and regulatory framework of foreign trade, and the formulation of an improvement plan focused on logistics and customs management. The methodology employed was descriptive and applied, based on direct observation of processes, document review, analysis of logistics indicators, and coordination with the purchasing, logistics, customs, and finance departments. The main findings identified deficiencies in the empirical management of imports, such as delays in customs clearance, lack of traceability, and documentation errors. Based on this, strategies for standardization, the use of technological tools, the definition of performance indicators, and staff training were proposed, resulting in improved operational control and process efficiency. The discussion highlights the importance of interdepartmental integration and regulatory compliance for strengthening business competitiveness. In conclusion, the proposed improvement plan contributes to optimizing the logistics chain, reducing customs risks, and supporting the company's sustainable growth in the domestic market.