Plan de mejora par al optimización en el proceso de registro y seguimiento de candidaturas multilaterales de Colombia

Abstract

The objective of this study is to optimize the process of recording and tracking multilateral submissions managed by the Internal Working Group on Institutional Affairs with Multilateral Organizations. It was found that the recording of verbal notes presented issues with traceability, duplicate files, and significant delays in accessing information, which hindered the timely preparation of diplomatic materials and strategic decision-making. To address this, a methodology was developed that included an assessment of the existing system, designing a standardized format, complemented by an operational manual that unifies classification and archiving criteria. Its implementation resulted in a 50 percent reduction in document search time and a significant improvement in archive organization, facilitating the retrieval of background information, the creation of briefing notes, and the monitoring of multilateral commitments. It is concluded that standardizing the process strengthens administrative efficiency and contributes to Colombia’s strategic positioning in multilateral dialogue and negotiation settings.