Análisis del marketing de contenidos como estrategia de posicionamiento en destinos turísticos de lujo: el caso de Dubái como referente internacional
| dc.contributor.advisor | Zamora Escobar, Jairo Camilo | |
| dc.contributor.author | Avila Avila, Shaylin Johanna | |
| dc.contributor.corporatename | Universidad Santo Tomás | |
| dc.contributor.cvlac | https://scienti.minciencias.gov.co/cvlac/visualizador/generarCurriculoCv.do?cod_rh=0001526877 | |
| dc.contributor.googlescholar | https://scholar.google.com/citations?user=9JQtMR8AAAAJ&hl=es&authuser=1 | |
| dc.contributor.gruplac | https://scienti.minciencias.gov.co/gruplac/jsp/visualiza/visualizagr.jsp?nro=00000000013054 | |
| dc.contributor.orcid | https://orcid.org/0009-0005-0369-2473 | |
| dc.contributor.orcid | https://orcid.org/0000-0002-9817-8311 | |
| dc.date.accessioned | 2026-05-12T16:53:05Z | |
| dc.date.available | 2026-05-12T16:53:05Z | |
| dc.date.issued | 2026-01-30 | |
| dc.description | Este estudio analiza el marketing de contenidos en Dubái, centrándose en su papel como estrategia cultural que integra arquitectura, narrativas digitales y diseño experiencial para el turismo de lujo. Mediante un enfoque cualitativo que combina observación, entrevistas y revisión documental, la investigación identificó cómo Dubái construye una marca global donde los turistas actúan como consumidores y embajadores digitales. Los hallazgos confirman que la narrativa urbana y arquitectónica, amplificada por el contenido generado por el usuario (CGU), consolida la reputación de la ciudad como modelo de lujo experiencial. La coherencia entre la narrativa digital y las experiencias vividas demuestra que el marketing de contenidos funciona como el eje central del posicionamiento internacional de la ciudad. | |
| dc.description.abstract | This study analyzes content marketing in Dubai, focusing on its role as a cultural strategy that integrates architecture, digital narratives, and experiential design for luxury tourism. Using a qualitative approach that combined observation, interviews, and documentary review, the research identified how Dubai builds a global brand where tourists act as both consumers and digital ambassadors. Findings confirm that urban and architectural storytelling, amplified by user-generated content (UGC), consolidates the city’s reputation as a model of experiential luxury. The coherence between the digital narrative and the lived experiences demonstrates that content marketing functions as the central axis of the city's international positioning. | |
| dc.description.degreelevel | Pregrado | spa |
| dc.description.degreename | Profesional en Negocios Internacionales | spa |
| dc.description.domain | http://www.ustavillavicencio.edu.co/home/index.php/unidades/extension-y-proyeccion/investigacion | |
| dc.format.mimetype | application/pdf | |
| dc.identifier.citation | Avila Avila, S. (2026). Análisis del marketing de contenidos como estrategia de posicionamiento en destinos turísticos de lujo: el caso de Dubái como referente internacional. [Articulo académico, Universidad Santo Tomás]. Repositorio Institucional | |
| dc.identifier.instname | instname:Universidad Santo Tomás | spa |
| dc.identifier.reponame | reponame:Repositorio Institucional Universidad Santo Tomás | spa |
| dc.identifier.repourl | repourl:https://repository.usta.edu.co | spa |
| dc.identifier.uri | http://hdl.handle.net/11634/72378 | |
| dc.language.iso | spa | |
| dc.publisher | Universidad Santo Tomás | spa |
| dc.publisher.branch | CRAI-USTA Villavicencio | |
| dc.publisher.faculty | Facultad de Negocios Internacionales | spa |
| dc.publisher.program | Pregrado Negocios Internacionales | spa |
| dc.relation.references | Aboalganam, K. M., AlFraihat, S. F., & Tarabieh, S. (2025). The impact of user-generated content on tourist visit intentions: The mediating role of destination imagery. Administrative Sciences, 15(4), 117. https://doi.org/10.3390/admsci15040117 | |
| dc.relation.references | Barrera Noboa, E. L., Cueva Estrada, J. M., Sumba Nacipucha, N. A., & Villacrés Beltrán, F. I. (2022). Análisis de la influencia del marketing de contenidos en el turismo interno de Ecuador. Suma de Negocios, 13(28), 57–67. https://doi.org/10.14349/sumneg/2022.v13.n28.a7 | |
| dc.relation.references | Barthes, R. (1990). Image, Music, Text. Fontana Press. https://filg.uj.edu.pl/documents/41616/27933359/Barthes_eng.pdf | |
| dc.relation.references | Bassano, C., Barile, S., Piciocchi, P., Spohrer, J. C., Iandolo, F., & Fisk, R. (2018). Storytelling about places: Tourism marketing in the digital age. Cities, 87, 10–20. https://doi.org/10.1016/j.cities.2018.12.025 | |
| dc.relation.references | Braun, V., & Clarke, V. (2006). Using thematic analysis in psychology. Qualitative Research in Psychology, 3(2), 77–101. https://doi.org/10.1191/1478088706qp063oa | |
| dc.relation.references | Buhalis, D., & Foerste, M. (2015). SoCoMo marketing for travel and tourism: Empowering co-creation of value. Journal of Destination Marketing & Management, 4(3), 151–161. https://doi.org/10.1016/j.jdmm.2015.04.001 | |
| dc.relation.references | Butler, R. W. (1999). Sustainable tourism: A state‐of‐the‐art review. Tourism Geographies, 1(1), 7–25. https://doi.org/10.1080/14616689908721291 | |
| dc.relation.references | Camilleri, J., & Neuhofer, B. (2017). Value co-creation and co-destruction in the Airbnb sharing economy. International Journal of Contemporary Hospitality Management, 29(9), 2322–2340. https://doi.org/10.1108/IJCHM-09-2016-0492 | |
| dc.relation.references | Casaló, L. V., Flavián, C., & Ibáñez-Sánchez, S. (2018). Influencers on Instagram: Antecedents and consequences of opinion leadership. Journal of Business Research, 117, 510–519. https://doi.org/10.1016/j.jbusres.2018.07.005 | |
| dc.relation.references | Chemin, M., Da Silva, C. P., & De Paul Vikou, S. V. (2025). User generated content (UGC) in tourist attractions and destinations: systematic literature review and perspectives for management. PASOS Revista De Turismo Y Patrimonio Cultural, 23(2), 539–562. https://doi.org/10.25145/j.pasos.2025.23.036 | |
| dc.relation.references | Chhabra, D., Healy, R., & Sills, E. (2003). Staged authenticity and heritage tourism. Annals of Tourism Research, 30(3), 702–719. https://doi.org/10.1016/S0160-7383(03)00044-6 | |
| dc.relation.references | Creswell, J. W. (2014). Research Design: Qualitative, Quantitative, and Mixed Methods Approaches. Sage Publications | |
| dc.relation.references | Decrop, A. (1999). Triangulation in qualitative tourism research. Tourism Management, 20(1), 157–161. https://doi.org/10.1016/s0261-5177(98)00102-2 | |
| dc.relation.references | Denzin, N. K. (2012). Triangulation 2.0. Journal of Mixed Methods Research, 6(2), 80–88. https://doi.org/10.1177/1558689812437186 | |
| dc.relation.references | Djafarova, E., & Trofimenko, O. (2019). ‘Instafamous’ – credibility and self-presentation of micro-celebrities on social media. Information, Communication & Society, 22(10), 1432–1446. https://doi.org/10.1080/1369118X.2018.1438491 | |
| dc.relation.references | Flick, U. (2018). An Introduction to Qualitative Research (6th ed.). Sage Publications. https://doi.org/10.4135/9781529716641 | |
| dc.relation.references | Font, X., & McCabe, S. (2017). Sustainability and marketing in tourism: Its contexts, paradoxes, approaches, challenges and potential. Journal of Sustainable Tourism, 25(7), 869–883. https://doi.org/10.1080/09669582.2017.1301721 | |
| dc.relation.references | González, J. A., González, M. A., & González, M. R. (2023). Content marketing and tourism: A bibliometric analysis. Heliyon, 9(6), e16994. https://doi.org/10.1016/j.heliyon.2023.e16994 | |
| dc.relation.references | Govers, R., & Go, F. M. (2009). Place branding: Glocal, virtual and physical identities, constructed, imagined and experienced. Palgrave Macmillan. https://doi.org/10.1007/978-0-230-24702-4 | |
| dc.relation.references | Gretzel, U. (2006). Consumer Generated content - Trends and implications for branding. ResearchGate. https://www.researchgate.net/publication/242556754_Consumer_Generated_Content_-_Trends_and_Implications_for_Branding | |
| dc.relation.references | Hanna, S., & Rowley, J. (2010). Towards a strategic place brand-management model. Journal of Marketing Management, 27(5–6), 458–476. https://doi.org/10.1080/02672571003683797 | |
| dc.relation.references | Henderson, J. C. (2006). Tourism in Dubai: overcoming barriers to destination development. International Journal of Tourism Research, 8(2), 87–99. https://doi.org/10.1002/jtr.557 | |
| dc.relation.references | Heyes, A., & Nadkarni, S. (2020). Luxury consumption in tourism: the case of Dubai – Part 2. Research in Hospitality Management, 10(1), 51–53. https://doi.org/10.1080/22243534.2020.1790209 | |
| dc.relation.references | Hudson, S., & Hudson, L. (2013). Engaging with consumers using social media: A case study of music festivals. International Journal of Event and Festival Management, 4(3), 206–223. https://doi.org/10.1108/IJEFM-06-2013-0012 | |
| dc.relation.references | Hudson, S., & Hudson, L. (2013). Engaging with consumers using social media: A case study of music festivals. International Journal of Event and Festival Management, 4(3), 206–223. https://doi.org/10.1108/IJEFM-06-2013-0012 | |
| dc.relation.references | Kavaratzis, M., & Hatch, M. J. (2013). The dynamics of place brands: An identity-based approach to place branding theory. Marketing Theory, 13(1), 69–86. https://doi.org/10.1177/1470593112467268 | |
| dc.relation.references | Khan, M., Woo, M., Nam, K., & Chathoth, P. (2017). Smart city and smart tourism: A case of Dubai. Sustainability, 9(12), 2279. https://doi.org/10.3390/su9122279 | |
| dc.relation.references | Kladou, S., Kavaratzis, M., Rigopoulou, I., & Salonika, E. (2016). The role of brand elements in destination branding. Journal of Destination Marketing & Management, 6(4), 426–435. https://doi.org/10.1016/j.jdmm.2016.06.011 | |
| dc.relation.references | Kotler, P., Bowen, J. T., & Makens, J. C. (2017). Marketing for Hospitality and Tourism (7th ed.). Pearson. https://thuvienso.thanglong.edu.vn/handle/TLU/3710 | |
| dc.relation.references | Kozinets, R. V. (2010). Netnography: Doing Ethnographic Research Online. Sage Publications | |
| dc.relation.references | Kvale, S., & Brinkmann, S. (2015). InterViews: Learning the Craft of Qualitative Research Interviewing. Sage Publications | |
| dc.relation.references | Kvale, S., & Brinkmann, S. (2015). InterViews: Learning the Craft of Qualitative Research Interviewing. Sage Publications | |
| dc.relation.references | MacCannell, D. (1999). The Tourist: A New Theory of the Leisure Class. University of California Press. | |
| dc.relation.references | Mariani, M. M., Borghi, M., & Kazakov, S. (2019). The impact of user-generated content on destination reputation: Evidence from TripAdvisor. Journal of Travel Research, 58(8), 1207–1221. https://doi.org/10.15556/IJSIM.01.03.002 | |
| dc.relation.references | Michael, N., & Fusté-Forné, F. (2022). Marketing of luxurious gastronomic experiences on social media: The visual storytelling of luxury hotels. Journal of Tourism Research, 24(5), 678–692. https://doi.org/10.1002/jtr.2548 | |
| dc.relation.references | Munar, A. M., & Jacobsen, J. K. S. (2014). Motivations for sharing tourism experiences through social media. Tourism Management, 43, 46–54. https://doi.org/10.1016/j.tourman.2014.01.012 | |
| dc.relation.references | Nguyen, P. M. B., Pham, X. L., & Truong, G. N. T. (2023). A bibliometric analysis of research on tourism content marketing: Background knowledge and thematic evolution. Heliyon, 9(2), e13487. https://doi.org/10.1016/j.heliyon.2023.e13487 | |
| dc.relation.references | Page, J., Broady, T., Kumar, S., & de Leeuw, E. (2022). Exploratory visuals and text in qualitative research interviews: How do we respond? International Journal of Qualitative Methods, 21, 1–14. https://doi.org/10.1177/16094069221110302 | |
| dc.relation.references | Patton, M. Q. (2002). Qualitative Research & Evaluation Methods (3rd ed.). Sage Publications. | |
| dc.relation.references | Pike, S. (2009). Destination brand positions of a competitive set of near-home destinations. Tourism Management, 30(6), 857–866. https://doi.org/10.1016/j.tourman.2008.12.007 | |
| dc.relation.references | Pine, B. J., & Gilmore, J. H. (1999). The Experience Economy: Work is Theatre & Every Business a Stage. Harvard Business School Press. https://lccn.loc.gov/98033202 | |
| dc.relation.references | Richards, G. (2018). Cultural tourism: A review of recent research and trends. Journal of Hospitality and Tourism Management, 36, 12–21. https://doi.org/10.1016/j.jhtm.2018.03.005 | |
| dc.relation.references | Rodrigues, A. (2023). Storytelling in tourism marketing: A strategic tool for emotional engagement. Dos Algarves: A Multidisciplinary e-Journal, (43), 83–98. https://doi.org/10.26619/1647-7251.DT0125.5 | |
| dc.relation.references | Salama, A. M. (2015, December 1). Urban traditions in the contemporary lived space of cities on the Arabian Peninsula. University of Strathclyde. https://pureportal.strath.ac.uk/en/publications/urban-traditions-in-the-contemporary-lived-space-of-cities-on-the/ | |
| dc.relation.references | Sigala, M. (2019). Tourism and digital transformation: A marketing perspective. Journal of Travel & Tourism Marketing, 36(1), 1–9. https://doi.org/10.1080/10548408.2019.1592059 | |
| dc.relation.references | Strauss, A., & Corbin, J. (1998). Basics of Qualitative Research: Techniques and Procedures for Developing Grounded Theory. Sage Publications | |
| dc.relation.references | Thirumaran, K., Jang, H., Pourabedin, Z., & Wood, J. (2021). The Role of Social Media in the Luxury Tourism Business: A research Review and Trajectory Assessment. Sustainability, 13(3), 1216. https://doi.org/10.3390/su13031216 | |
| dc.relation.references | Topsakal, Y., Icoz, O., & Icoz, O. (2021). Digital transformation and tourist experiences. In Advances in hospitality, tourism and the services industry (AHTSI) book series (pp. 19–41). https://doi.org/10.4018/978-1-7998-8528-3.ch002 | |
| dc.relation.references | Tussyadiah, I. P., & Fesenmaier, D. R. (2009). Mediating tourist experiences. Annals of Tourism Research, 36(1), 24–40. https://doi.org/10.1016/j.annals.2008.10.001 | |
| dc.relation.references | Urry, J., & Larsen, J. (2011). The Tourist Gaze 3.0. SAGE Publications. https://doi.org/10.4135/9781446251904 | |
| dc.relation.references | Valles Aguiló, M. (2022). El contenido visual como herramienta de comunicación en el marketing turístico. Universitat de les Illes Balears. https://dspace.uib.es/xmlui/bitstream/handle/11201/170528/Valles_Aguilo_Martina.pdf?sequence=1 | |
| dc.relation.references | Valls, J., Sureda, J., & Valls-Tuñon, G. (2014). Attractiveness Analysis of European Tourist Cities. Journal of Travel & Tourism Marketing, 31(2), 178–194. https://doi.org/10.1080/10548408.2014.873310 | |
| dc.relation.references | Wang, N. (1999). Rethinking authenticity in tourism experience. Annals of Tourism Research, 26(2), 349–370. https://doi.org/10.1016/S0160-7383(98)00103-0 | |
| dc.relation.references | Yeoman, I. (2010). The changing behaviours of luxury consumption. Journal of Revenue and Pricing Management, 10(1), 47–50. https://doi.org/10.1057/rpm.2010.43 | |
| dc.relation.references | Yin, R. K. (2018). Case Study Research and Applications: Design and Methods. Sage Publications. | |
| dc.relation.references | Zaidan, E. (2019). Cultural-based challenges of the westernised approach to development in newly developed societies: The case of Dubai. Development in Practice, 29(5), 570–581. https://doi.org/10.1080/09614524.2019.1598935 | |
| dc.relation.references | Zeng, B., & Gerritsen, R. (2014). What do we know about social media in tourism? A review. Tourism Management Perspectives, 10, 27–36. https://doi.org/10.1016/j.tmp.2014.01.001 | |
| dc.rights.accessrights | info:eu-repo/semantics/openAccess | |
| dc.rights.coar | http://purl.org/coar/access_right/c_abf2 | |
| dc.rights.local | Abierto (Texto Completo) | spa |
| dc.subject.keyword | Content marketing | |
| dc.subject.keyword | Dubai | |
| dc.subject.keyword | Luxury tourism | |
| dc.subject.keyword | User Generated Content (UGC) | |
| dc.subject.keyword | City brand | |
| dc.subject.lemb | Turismo - Marketing de contenidos | |
| dc.subject.lemb | Dubai - Marca ciudad | |
| dc.subject.lemb | Posicionamiento de marcas - Turismo de lujo | |
| dc.subject.lemb | Negocios Internacionales - Investigaciones | |
| dc.subject.lemb | Tesis y Disertaciones académicas | |
| dc.subject.proposal | Marketing de contenidos | |
| dc.subject.proposal | Dubai | |
| dc.subject.proposal | Turismo de lujo | |
| dc.subject.proposal | Contenido generado por el usuario (UGC) | |
| dc.subject.proposal | Marca ciudad | |
| dc.title | Análisis del marketing de contenidos como estrategia de posicionamiento en destinos turísticos de lujo: el caso de Dubái como referente internacional | |
| dc.type | bachelor thesis | |
| dc.type.category | Formación de Recurso Humano para la Ctel: Trabajo de grado de Pregrado | |
| dc.type.coar | http://purl.org/coar/resource_type/c_7a1f | |
| dc.type.coarversion | http://purl.org/coar/version/c_ab4af688f83e57aa | |
| dc.type.drive | info:eu-repo/semantics/bachelorThesis | |
| dc.type.local | Trabajo de grado | spa |
| dc.type.version | info:eu-repo/semantics/acceptedVersion |
Archivos
Bloque original
1 - 3 de 3
Cargando...
- Nombre:
- 2026shaylinavila.pdf
- Tamaño:
- 307.05 KB
- Formato:
- Adobe Portable Document Format
Cargando...
- Nombre:
- Autorización Facultad
- Tamaño:
- 250.33 KB
- Formato:
- Adobe Portable Document Format
Bloque de licencias
1 - 1 de 1
Cargando...
- Nombre:
- license.txt
- Tamaño:
- 807 B
- Formato:
- Item-specific license agreed upon to submission
- Descripción:

