Propuesta para optimizar el proceso de selección de personal mediado por la inteligencia artificial para ser incorporada en la empresa Alianza Fiduciaria S.A.

Abstract

This work aims to explain the challenges of Human Management, the personnel selection process at Alianza Fiduciaria S.A. mediated by Artificial Intelligence, compared to how it operates today, which is through a platform called Somos Talento Alianza. This platform integrates some processes, leaving certain operational tasks manuals, which detracts time from strategy, generate rework, employee dissatisfaction, risks of impactful errors, costs in time and human resources, but above all, keeps the area technologically behind. This work will first be carried out by identifying the way of working at each stage of the selection process through structured interviews, and finally, we will generate a framework of recommendations, where we hope to contribute to the growth, development, and vision of the Human Management area through a proposal that will suggest the implementation of new tools for task management with quality, speed, and that provide a service that generates customer satisfaction, such as security and reputational protection for the employer. Therefore, it is necessary for the tools to be at the forefront of technology, in order to generate automations, integrations with other systems, in such a way that it achieves an ecosystem and facilitates communication between processes, between areas, allows for the maintenance of historical data, facilitating its analysis and decision-making for the senior management of Alianza Fiduciaria S.A.