Diseño de un programa de mantenimiento de sistemas esenciales en instalaciones institucionales basado en monitoreo remoto y procesos de apoyo por demanda. Análisis de caso conjuntos residenciales

Abstract

The quality and continuity in the manufacture of a product as well as the supply of the service are of fundamental importance within a production process. There are many factors that intervene in a production process, conditioning its efficiency and effectiveness, for which it is necessary to have control over as many variables as possible, in order to obtain satisfactory results at the end of the year in terms of quality of the finished product or supply of the service to the end user. One of the technical and administrative actions that allows to give continuity to the production process and has a direct impact on the quality of the product or service, as well as on production times, manufacturing costs, industrial safety, among others, is maintenance, since it seeks the preservation and restoration of systems or equipment involved in a production process over time. The importance of maintenance is evident from simple objects that fulfill specific functions in the daily life of human beings to complex machines that are used in complex industrial processes. In this project, maintenance is presented as the central axis in the continuity and quality of the supply of essential services in institutional facilities (residential complexes) as well as the differentiation of the service, based on the collection of data related to the operation of systems and equipment through remote monitoring by means of automation systems (PLC). The collection and analysis of data within a production process is essential to determine patterns, failures and irregularities that can be corrected from the evaluation, analysis and subsequent decision-making that have a profound impact on the production process either short, medium or long term.