Propuesta de optimización del Plan de Gestión Ambiental, PGA, en la Contraloría General de la República, Gerencia Atlántico, mediante un modelo basado en las buenas prácticas del PMBOK 6ª edición y dashboards de monitoreo para la sostenibilidad institucional

Abstract

The General Comptroller of the Republic – Atlántico Departamental Office has an Environmental Management Plan (EMP) aimed at regulatory compliance and the promotion of sustainable practices; however, the diagnostic analysis revealed weaknesses related to the lack of standardized environmental management, the absence of key performance indicators, limited environmental performance monitoring, and low traceability of results associated with solid waste management and energy resource usage. In response to this situation, this degree project aims to propose an optimization model for the EMP, integrating project management best practices from the PMBOK® 6th Edition with performance measurement and visualization tools, such as Key Performance Indicators (KPIs) and a monitoring dashboard. The study was developed using an applied methodological approach through a non-experimental institutional case study, employing qualitative and quantitative techniques including document review, surveys, and interviews. As a result, an environmental management model was designed, incorporating stakeholder identification, roles and responsibilities definition, risk management, a communication framework, KPIs, and a visual monitoring system. Additionally, a projected economic feasibility analysis was conducted, demonstrating that the estimated indirect economic benefits exceed the costs associated with adopting the proposed model. The study concludes that the proposal is technically and economically feasible and enables the transformation of the EMP into a measurable, verifiable, and results – oriented environmental management system, strengthening institutional sustainability and data – driven decision -making