EL RIESGO Y EL TURISMO EN VILLA DE LEYVA: SERVICIOS PUBLICOS LIMITADOS

Abstract

The objective of this research article is to identify the causes of the shortage of public services in the municipality of Villa de Leyva. The research was carried out under the parameters of a mixed descriptive cross-sectional study. An electronic questionnaire was constructed to collect the information. The population under study were the inhabitants of the municipality of Villa de Leyva who have lived at least one year, the total sample of the population is 37 people with a margin of error of 10.4% and a confidence level of 80%, where A total of 37 valid questionnaires were obtained, the main result shows that the inhabitants of Villa de Leyva consider that tourism has brought with it problems in the shortage of public services but it also tacitly indicates that the government or mayor's office are responsible. Of this problem. From this it follows that the value chain of the tourism sector cannot continue working in isolation without taking into consideration the supply of goods, environmental services and the availability of public services in the territory. Since to date the town of Leyva does not have a sewage system and a garbage disposal system, nor does there exist a wastewater treatment plant, therefore basic problems are not resolved when there are already even more complex problems. That worsen day by day with the massive visit of tourists. One of the consequences of this is that, in some tourist destinations, public services such as water supply, sewage, electricity and sanitation end up covering the tourism sector, and especially the hotel sector, but not the local community (Jiménez, 2017). Just as Jiménez mentions in his research article, according to the investigative investigations that were found through the bibliographic review and surveys, it is found that the impact on access to public services is already a reality in this municipality. Likewise, it is evident that the population sample of this research yields very conclusive results that can be seen first; the responsibility attributed to tourists and the State in the control and organization of the municipality, second; the shortage of water service at least 73% of the total population has been affected, third; 65% of the population attributes these problems to tourism.