Diseño de una propuesta de Oficina de Gestión de Proyectos, PMO, para empresas de interventoría de vías en Colombia, basada en los lineamientos del PMBOK 6ª ed. y PMO VALUE RING

Abstract

This research arises from the recognition of the challenges faced by supervisory management firms in the effective administration of their projects, particularly regarding adherence to deadlines, resource optimization, and the quality of deliverables. Consequently, designing a Supportive PMO (Project Management Office) becomes a fundamental necessity to overcome organizational deficiencies, thereby achieving superior quality control and efficiency in the supervision of diverse projects. The primary objective of this study is to design a Supportive PMO tailored to road infrastructure supervisory firms in Colombia responsible for managing the administrative and operational oversight of projects. This design is developed in accordance with the guidelines of the PMBOK® Guide (Sixth Edition) and the PMO Value Ring methodology framework. By diagnosing current sectoral difficulties, this study proposes the creation of new structures and processes oriented toward the standardization and continuous improvement of project management practices. Furthermore, this model characterizes a Supportive PMO with a high level of process optimization strategies. This allows for the implementation of key tools— such as roadmaps, core processes, service catalogs, and Key Performance Indicators (KPIs)— enabling firms to strengthen governance, transparency, quality, and contractual compliance. Ultimately, this fosters organizational maturity, ensures resource optimization, and reduces costs derived from unforeseen contingencies.