Propuesta de un plan de gestión de los riesgos basados en PMBOK 6, a los procesos de la Secretaria de Planeación y Obras Públicas del municipio de Yacuanquer, Nariño

Abstract

The present investigation proposed to give attention to the problem that occurred within the mayor's office of the municipality of Yacuanquer, specifically in the secretariat of planning and public works, regarding the high number of administrative processes and the lack of risk management in them, which has led to deficiencies in the response times of the services, a decrease in performance indices and an overload of responsibilities in this department, for which, the general objective was set to "build a risk management plan for the processes of the secretariats of planning and works of the municipality of Yacuanquer in order to initiate and facilitate the management of administrative risks, based on PMBOK 6". as a method, it is established through different phases: planning, identification, qualitative analysis, response plan and guidelines for the implementation of administrative risks according to the processes in charge of the secretary, obtaining a risk management plan model based on sequential steps and base documents, which shows 74 procedures in charge of which 69 present threat type risks, 22 of high priority and 29 of medium priority, as well as 5 high priority opportunities, in addition, it shows that it is possible to carry out such management through PMBOK 6 and that it is interrelated with national standards; favoring the operation of the secretary, attention to the community and finally, being possible to be implemented by similar entities of the same category.