Plan de mejora continua en la gestión documental articulado con los lineamientos del MECI, mediante el uso de la metodología de Marco Lógico para la futura implementación en el sistema de control interno de la alcaldía del municipio de Palmar-Santander.

Abstract

The ex ante evaluation was able to approve the alternative for the adoption of a continuous improvement plan thanks to the fact that, after reviewing its relevance, feasibility, and viability, this project obtained the highest score. In this work, an improvement plan was proposed addressing the problems inherent to document management within the Palmar Santander Municipal Government. articulated with the MECI guidelines with the help of the Logical Framework methodology and the PDCA cycle as a tool to assist in the structuring of the continuous improvement plan, so that, once implemented, the risks present in document management procedures could be identified. Therefore, in the next phase, the characterization of the processes and procedures executed by each department continued, where deficiencies in documentation management were evident (loss of documents, lack of signatures and approvals, processes without traceability, incomplete files with soft technical justifications, lack of knowledge of the correct implementation of the TRD). In this sense, strategies were designed that aimed at improvement according to the 5 components of the MECI (Control Environment, Risk Assessment, Control Activities, Information and Communication, and Monitoring Activities). This final tool, which contains the structuring for the planning, execution, verification, and monitoring of its processes, allows the municipal administration to be alert to possible procedural non-compliance. Thanks to the prior and internal audits carried out by the organization, which will allow it to find faults or shortcomings in the actions developed and that can be corrected by the entity in a timely manner, thus being ready for external reviews carried out by control entities outside the territorial entity.