Optimización del flujo de información para el seguimiento de capacitaciones en Belisario S.A.S.

Abstract

This report presents the main results and lessons learned during the professional internship at Belisario S.A.S., a company dedicated to providing consulting, training, and technical support services in occupational safety and health. Throughout the process, an internal diagnostic was conducted within the Projects area to identify opportunities for improvement related to information management and the monitoring of training activities scheduled in the different regions of the country. The analysis revealed that the manual updating of records, the dispersion of information, and the lack of centralized tools hindered operational coordination, generated inconsistencies in reported statuses, and limited the ability to visualize the overall progress of the process. Based on this problem, an improvement plan was formulated to optimize the organization, control, and accessibility of data, supported by free digital tools available to the organization. The report describes the institutional context, the analysis performed, the objectives that guided the work, the methodology implemented, and the development of the improvement proposal, which integrates automated functions. Finally, the conclusions derived from the process are presented, as well as the contributions achieved within the framework of professional practice.