Optimización del control y seguimiento logístico internacional en Hy cite enterprises

Abstract

This professional internship report was developed in the international logistics area of Hy Cite Enterprises, a multinational company dedicated to the commercialization of cookware through a direct sales model. The objective of this work was to analyze international logistics processes in order to identify improvement opportunities and formulate recommendations aimed at strengthening operational control and shipment traceability. To achieve this purpose, a descriptive and analytical methodology was applied, based on direct observation, monitoring of logistics operations, preparation of monthly reports, and analysis of document management and information flow between the involved areas. During the internship, weaknesses were identified related to the manual control of schedules, the dispersion of information, and the limited real-time visibility of the status of international shipments. As a result, an improvement plan was proposed, focused on the implementation of an intelligent logistics management and traceability system to optimize processes and support decision-making. It was concluded that the standardization of procedures and the use of technological tools contribute to increased operational efficiency and the strengthening of business logistics management.