Propuesta de una metodología para la medición del rendimiento de cadena de suministros que promueven la integración de compañías para la satisfacción del cliente final

Abstract

This project is about the development of a proposal for a methodology focused on the measurement of performance in supply chains. The formulation of the measurement system is generated through a literature search of existing models used for the evaluation of the performance in organizations and supply chains, which are presented in a box. The model is developed through the following steps that make up its methodology: form of address groups necessary for the implementation of the model, set the scope and objective that will have the use of this model within each organization, focus on the operations for the fulfilment of the objectives proposed by this measuring system, coupled to the indicators proposed by the model and conduct ongoing evaluation by these. Finally, it is presented the application of the measurement system to a supply chain whose main objective is to provide fuel to the different drivers of the country.