Análisis de las Deficiencias en los Procesos de Contratación y Propuesta de Mejora en la Oficina de Planeación del Municipio de Matanza, Santander

Abstract

The objective of this project is to analyze and propose a work plan aimed at optimizing the procurement procedures of the Planning Office of the Municipality of Matanza, Santander, in order to strengthen transparency, efficiency, and the proper use of public resources. The research is based on a review that identified several gaps in the planning, pre-contractual, contractual, and postcontractual phases, whose effects significantly impact the effective implementation of contracts. The study was conducted using a mixed-methods approach, combining qualitative and quantitative techniques. Contractual procedures were documented, and records were evaluated in terms of execution times, compliance with sector-specific regulations, and document management practices. In addition, the internal dynamics of the office were analyzed to address the operational weaknesses identified at each stage of the contractual cycle. The diagnostic results revealed that the main shortcomings are concentrated in insufficient planning, inconsistencies in document organization, delays in monitoring contract execution, and inefficiencies in contract settlement and closure processes. Based on these findings, an improvement proposal was developed to optimize management through process standardization and the design of internal control tools. It is concluded that the implementation of these methodological strategies strengthens territorial public management by promoting effective, transparent administration aligned with institutional objectives and collective well-being.