Informe de Prácticas Profesionales Destiny Investments Group S.A.S.

Abstract

In this document, you will find the experience lived as an intern in the company ''Destiny Investments Group S.A.S.'' performing the position of Freight Broker in the city of Villavicencio, among the activities that were carried out during the internship are the daily search of leads, contact via telephone or mail of these, support other agents, coordinate and facilitate the efficient and safe delivery of a product by providing transportation service, ensuring that the agreed deadline is met and maintaining the integrity of the load. Detailed information about the company and its operation will be presented. During the internship, the theoretical knowledge acquired in logistics, business management, oral and written communication was implemented. During the 4 months of professional practice as a Freight Broker agent, the importance of the mental, physical and emotional state of the agents, the oral and written communication skills, the application of logistic knowledge and the adaptability to different situations, for the fulfillment and achievement of good results in the company, are highlighted. In the final part of this document, there is a set of ideas proposed to the company, in order to improve the work performance of the agents and thus the productivity of the company, these recommendations arise from my experience as a Freight Broker agent, and have the approval of the company, implementing them in the future for the continued growth of the same.