Informe final de práctica empresarial en la Agencia de Carga Internacional ALLTRANS LTDA

Abstract

This report presents the progress that I have had as a practitioner in the international freight agency ALLTRANS LTDA in terms of application of knowledge obtained during the years of study at the Santo Tomas University and the work done in the company. Due to the services it offers, this company allows the student to know and develop all the procedures and procedures required for the import and export of merchandise in all its modalities and the permanent contact with both customers and suppliers improves the communication and service skills of the Professional future. Making quotes for both maritime and air imports and generate due follow-up to keep the client aware of the process and coordinate with the customs agency all the documentation and procedures, has allowed me to learn first hand each step, cost and time that is required when performing a foreign trade operation. By belonging to the international marketing emphasis of the faculty, my main objective is to implement better strategies in terms of post-operation monitoring to resume contact with clients who have not traded business in a long period of time expanding the volume of operations that today On the other hand, they are carried out and, on the other hand, to improve the link between the company and the clients with whom businesses are currently managed by generating a database on the operations that are being carried out to have a better control over the products, costs of the operation, suppliers and other information that allow ALLTRANS LTDA to know more fully the customers.