Diseño conceptual de una innovación tecnológica para la autoevaluación de programas a partir del diagnóstico de instituciones de educación superior (IES) privadas de Bogotá D. C.

Abstract

This innovation project focuses on the adoption of technological tools to optimize institutional management within self-evaluation processes in Higher Education Institutions (HEIs) in Colombia, specifically in Bogotá D.C. during 2024 and 2025. The main objective is the conceptual design of a technological innovation for program self-evaluation, grounded in the findings derived from the realities of four private HEIs in Bogotá D.C., with the aim of contributing to the continuous improvement of academic programs. The project addresses the need for HEIs to adapt to a competitive and highly regulated environment where educational quality is essential. It identifies key challenges such as information dispersion, lack of integrated technological tools, and the prevalence of manual and repetitive processes, all of which generate inefficiencies and delays in producing reports required by regulatory agencies. The proposed solution suggests a conceptual architecture as a digital tool that facilitates data collection, analysis, and reporting by integrating specific modules for each evaluation area, improving efficiency and reducing unnecessary operational burdens. The specific objectives of the project include diagnosing the technological and operational needs of HEIs, analyzing the components that the digital solution should include, and designing a conceptual architecture that responds to the identified needs, evaluating its feasibility and usability through pilot tests. The methodology is based on Action Research combined with the Design Sprint model, using instruments such as documentary review, semi-structured interviews, and perception surveys to gain an in-depth understanding of current processes and institutional needs. The approach developed throughout this innovation project is viable insofar as it seeks to contribute to the continuous improvement of academic programs and their regulatory compliance by optimizing the execution of self-assessment processes.