Modelo de estructuración de datos y monitoreo dinámico para la gestión de riesgos (Compliance) en Axa Asistencia Colombia

Abstract

This report documents the professional practice carried out in the Compliance area of Axa Assistance Colombia, where activities related to supplier validation, document management, and monitoring of risks associated with third parties were developed. During the process, significant limitations were identified, particularly the use of unstructured information, reliance on manual work, and the lack of historical traceability, which affected the preventive capacity of the compliance system. Based on this diagnosis, an improvement plan was developed to standardize data collection, organize the historical repository, and design a dashboard with early alerts to strengthen due diligence. The results obtained include strengthening the diagnosis, identifying critical cases, and building a conceptual model that will serve as a roadmap for future technological implementation. This report provides recommendations to improve third-party risk management and move toward a more efficient and preventive compliance system.