Revisión documental de las implicaciones de la digitalización sobre la salud mental de los trabajadores

Abstract

In recent years, digitalization has significantly transformed the work dynamics of different economic sectors, generating both opportunities and challenges that have affected workers' wellbeing. The objective of this research was to analyze the implications of digitalization on workers' mental health. To do so, a scoping review was conducted with a descriptive approach, examining scientific literature from the last 5 years. To this end, 29 articles were selected that addressed stress, anxiety, and depression as the main mental health disorders identified in workers, conditions primarily related to hyperconnectivity, information overload, and the lack of boundaries between personal and work life. A structured approach was used for the analysis, combining systematization tables with a narrative interpretation, allowing for the identification of both advantages and disadvantages associated with digitalization. Regarding this phenomenon, while several positive aspects are highlighted, such as flexible hours, reduced travel time and costs, and task automation, among others, negative consequences are also evident that require special attention, such as increased work demands, social isolation, and deteriorating mental health, to name a few. In this sense, the need to mitigate these risks through organizational strategies, the implementation of work disconnection policies, psychosocial support programs, and other preventive strategies aimed at prioritizing workers' mental health is highlighted. Given this scenario, all that remains is to rethink current work dynamics, understanding that although digitalization is an inevitable process, it is possible to adapt to it