Propuesta de mejora de un sistema de control y seguimiento para gestión de inventarios en la empresa almacén Verona, Bogotá

Abstract

Verona Warehouse, a company dedicated to the commercialization of stationery and school supplies in Bogotá, showed significant deficiencies in inventory management due to the absence of a formal system for controlling and tracking stock. This situation resulted in a lack of traceability, reliance on visual control, limited knowledge of product turnover, and high operational times, negatively affecting logistics efficiency and decision-making. The objective of this case study was to design an improvement proposal for Verona Warehouse’s inventory management system through the application of the ABC methodology and the development of a digital tool tailored to the needs of the business. The research followed an applied, descriptive–diagnostic, and mixed-methods approach, combining quantitative techniques such as physical inventory counts, ABC analysis, and time measurements with qualitative techniques such as direct observation and interviews. As a result of the diagnostic analysis, it was found that 17.61% of the product references accounted for nearly 78% of the total economic value of the inventory, allowing critical products to be prioritized. Based on this analysis, a physical redistribution of the point of sale was carried out, modifying 45% of the furniture, and a digital system in Excel was designed to integrate real-time records of inbound and outbound movements, stock levels, and ABC classification. The implementation of the proposed model reduced the time devoted to inventory control by 78.5%, improving traceability, data accuracy, and operational control. It is concluded that the adoption of low-cost digital tools, supported by logistics methodologies such as ABC analysis, makes it possible to optimize inventory management in SMEs, strengthening operational efficiency, decision-making, and business competitiveness.